services

Helpdesk

Get comprehensive technical support for your computers, phones, applications, and networks. We quickly resolve issues to minimize downtime and keep your team productive.

Cybersecurity

Protect sensitive data and systems from unauthorized access, ensuring confidentiality, integrity, and availability. Adopt a robust cybersecurity framework based on industry best practices (e.g., NIST Cybersecurity Framework, CIS Controls) to proactively identify and mitigate risks.

Infrastructure & Cloud

Provide scalable, on-demand resources for compute, storage, and applications, enabling agility and cost optimization. Leverage cloud resources strategically, continuously optimizing performance and costs to unlock the full potential of a scalable and dynamic cloud infrastructure.

Network

Establish the foundation for connectivity, communication, and resource access across the organization. Optimize network and infrastructure components to deliver exceptional performance, availability, and security, empowering the business to innovate and grow.

Disaster Recovery & Resiliency

Mitigate the impact of disruptions, ensuring critical systems and data can be recovered and operations resumed swiftly. Refine disaster recovery and business continuity plans to achieve near-zero downtime and rapid recovery, ensuring business resilience in the face of any disruption.

Productivity & Communication

Equip end-users with the software and tools they need to accomplish their tasks, such as productivity suites, collaboration platforms, business-specific applications, and creativity tools.

Device Management

Secure the devices (laptops, desktops, mobile devices) used by end-users to access applications and data, ensuring they are up-to-date, protected, and compliant with organizational policies.

IT Service Management (ITSM)

Maintain ITSM processes to ensure efficient and effective delivery of IT services, incident management, and problem resolution.

Custom Software Solutions

Design, develop, and deploy custom software solutions to solve your unique business problems. By creating bespoke applications, we help you streamline workflows and improve efficiency.

Custom Automations

Eliminate repetitive and time-consuming tasks. This boosts efficiency and productivity while reducing the risk of human error, freeing your team to focus on higher-value work.

Workflow Optimization

Analyze and redesign your business processes to eliminate bottlenecks and increase efficiency. This enables your team to work more effectively and helps your business adapt and grow.

FOSS Integration

Strategically implement and enhance free and open source software (FOSS) to build robust and cost-effective solutions. We help you  leverage this technology to gain powerful capabilities without the high costs and vendor lock-in of proprietary software.

AI/LLM Integration

Integrate AI and Large Language Model (LLM) solutions to automate tasks, generate insights, and enhance productivity. This helps you transform business processes and stay ahead of the competition.

Something else?

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get in touch

Have questions or just want to say hi? Send us a message here, email us at hello@awallaby.com or give us a call at 408.518.0220

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